Dyfi Computer Services Privacy Policy

Our commitment to your privacy

This privacy policy applies between you, the User of this Website and Alex Burnham t/a Dyfi Computer Services & YourSecurityManager.com, the owner and provider of this Website. Dyfi Computer Services takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data
collectively all information that you submit to Dyfi Computer Services via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 2018;
Cookies
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Alex Burnham, Dyfi Computer Services, YourSecurityManager.com, we or us
Alex Burnham of Darowen, Machynlleth, Powys, SY20 8NS;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by Dyfi Computer Services and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Dyfi Computer Services and accessing the Website in connection with the provision of such services; and
Website
the website that you are currently using, www.dyficomp.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. "including" is understood to mean "including without limitation";
  5. reference to any statutory provision includes any modification or amendment of it;
  6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Dyfi Computer Services and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

  1. Name
  2. Job Title;
  3. Profession;
  4. Contact Information such as email addresses and telephone numbers;
  5. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
  6. Nature of business
  7. in each case, in accordance with this privacy policy.

Our use of Data

Alex Burnham t/a Dyfi Computer Services & YourSecurityManager.com is a "data controller" registered with the Information Commissioner's Office as required under current UK legislation.
We may retain any Data you submit for no more than 12 months, where no business contract exists between us.
Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 2018. For more details on security see the clause below (Security).
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. improvement of our products / services;
  3. transmission by email of promotional materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
in each case, in accordance with this privacy policy.

Third party websites and services

Dyfi Computer Services may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.
Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with current UK Data Protection legislation.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Dyfi Computer Services may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Dyfi Computer Services. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.
You may restrict your internet browser's use of Cookies. For more information see Cookies below.

Cookies

This Website may place and access certain Cookies on your computer.
Dyfi Computer Services uses a web chat facility that requires Cookies in order to function. These are the only Cookies the website presently places on your computer.
In accordance with current UK and EU Cookie Law, the provider of these Cookies has taken steps to ensure that your privacy is protected and respected at all times.
When you first visit this Website you are presented with a message bar stating that functional Cookies are used by this Website, and asking that you acknowledge this. By giving your consent to the placing of Cookies, you are enabling Dyfi Computer Services to provide a better experience and service to you. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this Website, with the drawback that the web chat feature of the Website may not function properly without the aid of these Cookies.
This Website may place the following Cookies:

Functionality cookies
These are used in the functionality of the Tawk.to webchat plugin on our Website. They are used to recognise you when you return to our website, enabling us to continue any conversation we may have had. If you do not use the chat functionality, nothing about you is added to the cookies, and you remain anonymous. The cookies will only store information about you that you have entered, such as your name and email address. For more information about the chat plugin please view the Tawk.to privacy policy.
Analytics cookies
We use Google Analytics to help us measure the performance of our website and associated marketing activities. Google Analytics places cookies on your device so that we can;
  • Determine which domain to measure
  • Distinguish unique users
  • Throttle the request rate
  • Remember the number and time of previous visits
  • Remember traffic source information
  • Determine the start and end of a session
  • Remember the value of visitor-level custom variables
For more information about Google Analytics please view the Google Analytics Cookie pages. There's also a great guide to tracking cookies here.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser, or check this guide on how to disable cookies.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your Internet browser if you are unsure about adjusting your privacy settings.

For more information about cookies visit this informative site:http://cookies.insites.com/

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Dyfi Computer Services (where such Data is held). We are permitted to charge a fee for this in certain circumstances.

Security

Data security is of great importance to Dyfi Computer Services and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Dyfi Computer Services reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Dyfi Computer Services by email at info@dyficomp.co.uk

Attribution

These terms and conditions were created using guidance in a document produced by Rocket Lawyer (https://www.rocketlawyer.co.uk).

Updated 6th August 2019